# Edit & create draft orders from the sidebar

Canonical URL: https://www.commslayer.com/changelog/edit-and-create-draft-orders-from-the-sidebar

Published: 2026-03-09

A year ago someone told us this was the only thing stopping them from migrating over:

![The year-old feature request this post answers: “Any ideas on when this feature will be live? Its the only thing stopping us from migrating over from Gorgias.”](https://www.commslayer.com/_astro/01.C4GGAIlC.webp)

it’s live today! I’m not even trying to say we were quick or anything with this one.

You can now <u>edit and duplicate orders</u> directly from the conversation sidebar.

![The Duplicate order dialog, with options to copy the addresses, reserve inventory, discount the total, and pick a shipping rate](https://www.commslayer.com/_astro/02.BC121EQb.webp)

**Edit orders:**

- Add or remove products
- Change quantities
- Add custom line items (name your own price)
- Add or update shipping lines
- Apply discounts to specific line items
- Update shipping address
- Edit notes and tags

**Duplicate as draft order:**

- Copies all line items and customer info
- Choose to copy shipping/billing address
- Apply a discount (fixed or percentage)
- Set shipping to free, same as original, custom, or let the customer choose
- Reserve inventory for 24 hours

Sidebar also now shows refund history more clearly:

![An order card in the sidebar marked partially refunded and unfulfilled, with its date and total](https://www.commslayer.com/_astro/03.0ryT6wB-.webp '50%')

Order editing is a rabbit hole: We can't guarantee it's 100% perfect yet with edge cases, so test it out and let us know if anything breaks. Duplication should be OK as is.

> Tell about Commslayer to one friend (exactly one, not two) and help us grow further! No affiliate links available as we run tight margins. We can add a plan where you pay more to pay for your affiliate link?
>
> And as usual, appstore reviews are more than welcome to help us cross Go\*rgias in rankings: [https://apps.shopify.com/commslayer#modal-show=WriteReviewModal](https://apps.shopify.com/commslayer#modal-show=WriteReviewModal)

-Karri/cofounder