# New AI agent actions

Canonical URL: https://www.commslayer.com/changelog/new-ai-agent-actions

Published: 2026-07-27

Many of you want to YOLO your support with the AI agent. So there are now three new AI agent actions:

- Reship order for free
- Partial refunds
- Subscription cancel save offers (Loop only for now)

## Partial refunds (also as store credit)

Customer can be given a partial refund within your set guardrails. Refunds can also be made in store credit. Useful when you don't e.g. want to take in returns but rather just offer a refund. Edit your guidance to use this, and test and monitor carefully.

![The Refund order action with its guardrails: max refund percent, max amount per refund, a daily limit, and a store credit switch](https://www.commslayer.com/_astro/01.BHYjyR8Y.webp)

## Reship order for free

AI agent is able to reship the same order for free. Tune your guidance to use the action and test in the playground first.

![The Reship order for free action, described as a replacement order at full discount with free shipping](https://www.commslayer.com/_astro/02.v2YTyLDk.webp)

## Subscription cancel save offers

AI agent can make stacked discount offers on the customer's next order when they ask to cancel their subscription. E.g. first offer 30% off and then 50% off if they decline, before cancelling the sub.

Loop only for now.

![The Cancel Loop subscription action, with save offers the agent makes one at a time before cancelling](https://www.commslayer.com/_astro/03.DAJ8_cCO.webp)

Let us know if you need any help with implementing these! You can find them under AI agent → Actions.

-Karri / cofounder

ps. ☎️ we are now testing a native phone channel (and soon voice AI agent), ping us if you want access to the beta. replaces aircall/quo etc

ps. ps. if these are something you find useful, PLEASE write us a review! we are just 16 away from crossing 200 (and getting ahead of G\*rgias): [https://apps.shopify.com/commslayer#modal-show=WriteReviewModal](https://apps.shopify.com/commslayer#modal-show=WriteReviewModal)

![The Commslayer App Store listing with its pricing and rating](https://www.commslayer.com/_astro/04.M7K0zx0W.webp '50%')