Release notes for every shipped feature, improvement, and fix.https://www.commslayer.com/https://www.commslayer.com/changelog/voice-is-live/https://www.commslayer.com/changelog/voice-is-live/A few months ago I wrote in our Slack, "We need our own native phone," after dealing with paperwork for an integration with another voice vendor. Now we have one.Wed, 12 Aug 2026 00:00:00 GMThttps://www.commslayer.com/changelog/new-ai-agent-actions/https://www.commslayer.com/changelog/new-ai-agent-actions/Many of you want to YOLO your support with the AI agent. So there are now three new AI agent actions:Mon, 27 Jul 2026 00:00:00 GMThttps://www.commslayer.com/changelog/major-upgrade-native-customer-portal/https://www.commslayer.com/changelog/major-upgrade-native-customer-portal/Hey, Karri here with a summer update!Mon, 20 Jul 2026 00:00:00 GMThttps://www.commslayer.com/changelog/automations-can-now-wait/https://www.commslayer.com/changelog/automations-can-now-wait/You've asked for this dozens of times: Automation delays are live.Tue, 30 Jun 2026 00:00:00 GMThttps://www.commslayer.com/changelog/refer-a-friend-get-their-first-3-months-of-billing/https://www.commslayer.com/changelog/refer-a-friend-get-their-first-3-months-of-billing/Babe, wake up, Commslayer's referral program is finally here! You can now wipe out your Shopify app bill just by referring people to Commslayer.Fri, 26 Jun 2026 00:00:00 GMThttps://www.commslayer.com/changelog/social-media-comments-have-a-new-home/https://www.commslayer.com/changelog/social-media-comments-have-a-new-home/Some awesome upgrades to your social media comments:Fri, 19 Jun 2026 00:00:00 GMThttps://www.commslayer.com/changelog/mcp-sending-2fa-and-where-were-headed/https://www.commslayer.com/changelog/mcp-sending-2fa-and-where-were-headed/Hey, Karri here. A little update on how we're doing right now + bunch of improvements ( scroll down for those ).Mon, 15 Jun 2026 00:00:00 GMThttps://www.commslayer.com/changelog/changes-to-the-text-editor-behavior/https://www.commslayer.com/changelog/changes-to-the-text-editor-behavior/After dozens of requests to make the text editor (the reply box you write your message in) match Gmail, we rebuilt how it handles line breaks.Thu, 04 Jun 2026 00:00:00 GMThttps://www.commslayer.com/changelog/6-new-feature-updates/https://www.commslayer.com/changelog/6-new-feature-updates/Yo, Karri here after a while. The team shipped six new things this week:Tue, 02 Jun 2026 00:00:00 GMThttps://www.commslayer.com/changelog/why-customers-contact-you-appstle-integration-and-more/https://www.commslayer.com/changelog/why-customers-contact-you-appstle-integration-and-more/A field where AI fills in why each customer contacted you, with its own reports.Wed, 29 Apr 2026 00:00:00 GMThttps://www.commslayer.com/changelog/ai-agent-disabled-on-fb-and-ig-comments/https://www.commslayer.com/changelog/ai-agent-disabled-on-fb-and-ig-comments/As of today, Commslayer's AI agent no longer replies to Facebook and Instagram comments. This covers all accounts.Thu, 23 Apr 2026 00:00:00 GMThttps://www.commslayer.com/changelog/new-ui-messing-up-with-your-muscle-memory/https://www.commslayer.com/changelog/new-ui-messing-up-with-your-muscle-memory/We’re experimenting with new UI, starting with new sidebar and header.Wed, 22 Apr 2026 00:00:00 GMThttps://www.commslayer.com/changelog/new-drafts-google-drive-sync-new-importers-and-more/https://www.commslayer.com/changelog/new-drafts-google-drive-sync-new-importers-and-more/Here's a big change on every Commslayer account. Please read through all of this. It changes how you and your team use the app.Thu, 16 Apr 2026 00:00:00 GMThttps://www.commslayer.com/changelog/we-are-in-trouble/https://www.commslayer.com/changelog/we-are-in-trouble/Hello hello hello, this week in Commslayer land:Fri, 10 Apr 2026 00:00:00 GMThttps://www.commslayer.com/changelog/introducing-order-editing/https://www.commslayer.com/changelog/introducing-order-editing/Customers can now self-serve edit orders on chat and the checkout thank you page.Mon, 30 Mar 2026 00:00:00 GMThttps://www.commslayer.com/changelog/huge-product-announcement/https://www.commslayer.com/changelog/huge-product-announcement/It’s so big that you’ll need to watch it on X: https://x.com/karri_tweets/status/2037517213293236390?s=20Fri, 27 Mar 2026 00:00:00 GMThttps://www.commslayer.com/changelog/your-data-your-problem-now/https://www.commslayer.com/changelog/your-data-your-problem-now/We have an API. A bunch of you asked for access to your data for your reporting projects, so here it is. Some of you have already been building production apps on top of it.Thu, 26 Mar 2026 00:00:00 GMThttps://www.commslayer.com/changelog/file-upload-and-micromanagers-dream-come-true/https://www.commslayer.com/changelog/file-upload-and-micromanagers-dream-come-true/Two (and a quarter) update-worthy new Commslayer features this week:Tue, 17 Mar 2026 00:00:00 GMThttps://www.commslayer.com/changelog/edit-and-create-draft-orders-from-the-sidebar/https://www.commslayer.com/changelog/edit-and-create-draft-orders-from-the-sidebar/A year ago someone told us this was the only thing stopping them from migrating over:Mon, 09 Mar 2026 00:00:00 GMThttps://www.commslayer.com/changelog/summaries-and-features-we-forgot-to-announce/https://www.commslayer.com/changelog/summaries-and-features-we-forgot-to-announce/Here’s long list of new features and improvements devs shipped but I was too busy to announce. If a tree falls in the forest and no one is hearing etc. Read to the bottom!Wed, 04 Mar 2026 00:00:00 GMThttps://www.commslayer.com/changelog/spam-management/https://www.commslayer.com/changelog/spam-management/Spam management is now live in your cheap helpdesk that rhymes with player:Fri, 27 Feb 2026 00:00:00 GMThttps://www.commslayer.com/changelog/ai-agent-got-training-wheels/https://www.commslayer.com/changelog/ai-agent-got-training-wheels/A lot of you are still skeptical about enabling the AI agent on your inboxes which annoys the heck out of me.Wed, 18 Feb 2026 00:00:00 GMThttps://www.commslayer.com/changelog/ai-agent-can-now-connect-to-everything/https://www.commslayer.com/changelog/ai-agent-can-now-connect-to-everything/AI agent can now talk to any external system during a conversation and let you finally build that overly complex n8n workflow you saw in your Linkedin feed 6 months ago.Tue, 10 Feb 2026 00:00:00 GMThttps://www.commslayer.com/changelog/big-update-2/https://www.commslayer.com/changelog/big-update-2/I can't explain it here. Just watch. See the demo on:Tue, 20 Jan 2026 00:00:00 GMThttps://www.commslayer.com/changelog/download-conversation-as-pdf/https://www.commslayer.com/changelog/download-conversation-as-pdf/Chargeback disputes require evidence. You can now download any conversation as a clean PDF from the Resolve dropdown.Fri, 16 Jan 2026 00:00:00 GMThttps://www.commslayer.com/changelog/the-what-did-i-miss-update/https://www.commslayer.com/changelog/the-what-did-i-miss-update/Less guessing, more knowing. We've added reports, gap tracking, and order context so you can finally see what's going on under the hood.Wed, 07 Jan 2026 00:00:00 GMThttps://www.commslayer.com/changelog/chat-widget-redesign-with-shopify-markets-support/https://www.commslayer.com/changelog/chat-widget-redesign-with-shopify-markets-support/We locked our frontend engineer in the basement until he fixed the buggy chat widget. (Just kidding. Mostly.)Tue, 09 Dec 2025 00:00:00 GMThttps://www.commslayer.com/changelog/were-raising-prices-for-new-customers/https://www.commslayer.com/changelog/were-raising-prices-for-new-customers/NOTE: Existing paying customers will get to keep their current pricing. We are not Gorgias.Tue, 02 Dec 2025 00:00:00 GMThttps://www.commslayer.com/changelog/app-is-now-faster/https://www.commslayer.com/changelog/app-is-now-faster/Teams in the Philippines and Southeast Asia have been reporting slowdowns for way too long.Mon, 10 Nov 2025 00:00:00 GMThttps://www.commslayer.com/changelog/quality-of-life-updates/https://www.commslayer.com/changelog/quality-of-life-updates/Remember yesterday when I told you AI drafts got upgraded? Well, turns out we left some annoying bugs behind 😅 Here's what we fixed:Wed, 05 Nov 2025 00:00:00 GMThttps://www.commslayer.com/changelog/ai-drafts-just-got-smarter/https://www.commslayer.com/changelog/ai-drafts-just-got-smarter/We upgraded the model and adjusted the tone yesterday. They should be more useful now.Tue, 04 Nov 2025 00:00:00 GMThttps://www.commslayer.com/changelog/tiktok-integration-ai-agent-improvements-and-more/https://www.commslayer.com/changelog/tiktok-integration-ai-agent-improvements-and-more/A huge list of new features and fixes in Commslayer. Here are the highlights:Tue, 28 Oct 2025 00:00:00 GMThttps://www.commslayer.com/changelog/what-we-shipped-last-week/https://www.commslayer.com/changelog/what-we-shipped-last-week/Here’s what we fixed on Commslayer last week……Mon, 29 Sep 2025 00:00:00 GMThttps://www.commslayer.com/changelog/this-weeks-improvements/https://www.commslayer.com/changelog/this-weeks-improvements/We had a slower week last week, but managed to ship bunch of smaller improvements to the AI agent and to the UI:Mon, 22 Sep 2025 00:00:00 GMThttps://www.commslayer.com/changelog/judgeme-reviews-now-in-commslayer/https://www.commslayer.com/changelog/judgeme-reviews-now-in-commslayer/Great news! You can now connect Judge.me , the popular $15/month review app, directly to Commslayer.Fri, 12 Sep 2025 00:00:00 GMThttps://www.commslayer.com/changelog/new-reports-ai-agent-got-smarter-and-more/https://www.commslayer.com/changelog/new-reports-ai-agent-got-smarter-and-more/We previously built Lifetimely, one of the biggest analytics apps for Shopify. So naturally we tried to put zero effort into Commslayer's reporting.Tue, 02 Sep 2025 00:00:00 GMT