# Spam management

Canonical URL: https://www.commslayer.com/changelog/spam-management

Published: 2026-02-27

Spam management is now live in your cheap helpdesk that rhymes with player:

- Mark contacts as spam or not spam
- Incoming spam is auto-detected and routed to a separate spam folder
- Spam conversations skip the AI agent and autolabels (no point wasting tokens on junk)
- Gmail inboxes sync your existing Gmail spam folder automatically

![The new Spam folder in the sidebar, holding two auto-detected junk conversations](https://www.commslayer.com/_astro/01.DnFosYe5.webp '75%')

If your support team still wants to hear from that sales lady at Gorg\*as, they can unblock he from the spam folder or under Settings > Blocklist.

> **MESSAGE FROM THE (CO)FOUNDER:**
>
> ![Karri in a Judge.me hoodie, raising a mug to the camera](https://www.commslayer.com/_astro/02.BfLGuqoM.webp '50%')
>
> \
> It’s Friday. You know what would be awesome? Getting this free app trying to replace Gorg\*ias across 100 reviews on Shopify appstore:
>
> ![The Commslayer result in App Store search, with its rating at the time of the post](https://www.commslayer.com/_astro/03.cBJnAt8c.webp)
>
> \
> Yes you, you could do it by leaving a review in the appstore. Takes you 20 secs:
>
> [https://apps.shopify.com/commslayer#modal-show=WriteReviewModal](https://apps.shopify.com/commslayer#modal-show=WriteReviewModal)
>
> \
> If you have any issues we have still been dropping ball on, ping us on [karri@commslayer.com](mailto:karri@commslayer.com). We have a lot going on so from time to time we drop some urgent issues.
>
> Speaking of having a lot going on: order duplication from the sidebar is shipping next week. Order editing from the sidebar right after. A crazy new chat widget feature is in the works. And another one replacing yet another $99 app....
>
> But first, help us get past 100 reviews? You know what to do!
>
> Karri / cofounder