# Your helpdesk, on your phone

The Commslayer mobile app for iPhone and Android. See every channel in one list, reply to Shopify customers and approve AI drafts from your phone.

Canonical URL: https://www.commslayer.com/mobile-helpdesk-for-shopify

Download it from the [App Store](https://apps.apple.com/app/id6825668139) or [Google Play](https://play.google.com/store/apps/details?id=com.commslayer.app).

## What the app does

It runs on the same account as Commslayer on the web.

- Inbox and replies: Every channel lands in one list. Reply with macros, canned responses and photos.
- Approve AI drafts: When your AI agent asks before it replies, approve the draft or edit it first.
- Shopify orders: See the order next to the conversation, then edit, refund or duplicate it.
- Push alerts: Get a push notification for new messages, mentions and assignments.

## Questions about the app

Questions and answers:
Q: Does the app cost extra?
A: No. It’s included in every Commslayer plan.

Q: Who can use it?
A: Any teammate with a Commslayer login. There’s no sign-up in the app.

Q: How do I log in?
A: With your email and password, or with Google. If you’ve only used Commslayer inside Shopify, tap “Forgot password” to set a password first.

Q: Can every teammate edit or refund orders?
A: Admins can turn order actions off for each teammate. Order actions also need a connected Shopify store.

Q: Which phones does it run on?
A: iPhone and Android. Download it from the App Store or Google Play.