ChatGPT
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Manage your helpdesk from Claude or ChatGPT
Control your support operations directly from AI assistants. Search conversations, resolve tickets, create help articles, and update AI responses. All through chat.
Power ups
What you can do?
Search and filter conversations
Find tickets by status, date, labels, or channel. Get to what you need faster.
Resolve tickets through chat
Snooze, reassign, and close tickets through conversation. Manage your queue without switching tools.
Create help articles from questions
Turn customer conversations into documentation. Build your knowledge base while you work.
Update AI guidance and responses
Change rules and canned responses through chat. Keep your AI current without logging into another dashboard.
Test AI responses before going live
Preview what your AI will say. Catch issues before customers see them.
Use cases
Use AI assistants to analyze support patterns, build your knowledge base faster, and improve how you communicate with customers.
Spot repetitive questions
Review conversation patterns to identify common issues worth automating or documenting.
Build your help center
Convert support threads into articles. Your team's answers become searchable knowledge.
Audit AI knowledge
Check for conflicts across guidance, canned responses, and help articles. Keep your AI consistent.
Find ad hooks from comments
Pull real customer words. Use their exact language in ads, landing pages, and product descriptions.
