Start free.
Pay when AI starts working for you.
Pay per account, not per agent.
Upgrade only when you want automation to take over.
Free
$
0
/mo
Core helpdesk with no agent or message limits
You'll get:
Helpdesk with unlimited agents
Unlimited messages
100 AI drafts
Whatsapp inbox
Help center portal
Free
$
0
/mo
Core helpdesk with no agent or message limits
You'll get:
Helpdesk with unlimited agents
Unlimited messages
100 AI drafts
Whatsapp inbox
Help center portal
Basic
$
39
/mo
500 AI messages & drafts included, then pay as you go
Everything in Free, plus:
500 AI agent messages + 500 AI drafts, then $0.10 each
Auto-labels
Social-media AI-moderation
AI order actions
Recharge + Loop + Skio + Appstle
Advanced automations
Basic
$
39
/mo
500 AI messages & drafts included, then pay as you go
Everything in Free, plus:
500 AI agent messages + 500 AI drafts, then $0.10 each
Auto-labels
Social-media AI-moderation
AI order actions
Recharge + Loop + Skio + Appstle
Advanced automations
Plus
$
99
/mo
2,000 AI messages & drafts included, then pay as you go
60K
30K
15K
5K
2K
Everything in Basic, plus:
2,000 AI agent messages + 2,000 AI drafts, then $0.05 each
Auto-translate
API access
Webhooks
Shared Slack connect channel
Best value
Plus
$
99
/mo
2,000 AI messages & drafts included, then pay as you go
60K
30K
15K
5K
2K
Everything in Basic, plus:
2,000 AI agent messages + 2,000 AI drafts, then $0.05 each
Auto-translate
API access
Webhooks
Shared Slack connect channel
Best value
Free
Basic
Plus
Helpdesk
Unlimited agents
Unlimited messages
Custom views
Macros
Labels
Internal notes
Round-robin assignment
Auto spam detection
Compare all features
Helpdesk
Unlimited agents
Unlimited messages
Custom views
Macros
Labels
Internal notes
Round-robin assignment
Auto spam detection
Compare all features
Free
Basic
Plus
Helpdesk
Unlimited agents
Unlimited messages
Custom views
Macros
Labels
Internal notes
Round-robin assignment
Auto spam detection
Compare all features
Comparison
Comparison
Commslayer vs alternatives
How Commslayer stacks up against the incumbents' comparable plans:
Company
Commslayer
Gorgias
Richpanel
Re:amaze
Cost comparison
VC funding
Bootstrapped
$104M raised
$2.5M (Sequoia)
GoDaddy-owned
Pricing model
Per account
Per ticket + per AI resolution
Per seat
Per seat
Monthly cost (5 agents, 2K conversations, full AI + social moderation)
$39
~$810
$699+ (no AI agent)
$245+ (no AI agent, social moderation, or branding removal)
Pricing
AI agent
All channels
Email + chat only
No (copilot only)
Beta, no actions
AI drafts
No
AI social moderation
No
$99/mo add-on
No
AI order actions
No
No
Self-service order editing
No
$100+/mo add-on
No
Help center
Free
Free
$100+/mo add-on
Free
Commslayer
Gorgias
Richpanel
Re:amaze
Cost comparison
VC funding
Bootstrapped
$104M raised
$2.5M (Sequoia)
GoDaddy-owned
Pricing model
Per account
Per ticket + per AI resolution
Per seat
Per seat
Monthly cost (5 agents, 2K conversations, full AI + social moderation)
$39
~$810
$699+ (no AI agent)
$245+ (no AI agent, social moderation, or branding removal)
Pricing
AI agent
All channels
Email + chat only
No (copilot only)
Beta, no actions
AI drafts
No
AI social moderation
No
$99/mo add-on
No
AI order actions
No
No
Self-service order editing
No
$100+/mo add-on
No
Help center
Free
Free
$100+/mo add-on
Free
Company
Commslayer
Gorgias
Richpanel
Re:amaze
Cost comparison
VC funding
Bootstrapped
$104M raised
$2.5M (Sequoia)
GoDaddy-owned
Pricing model
Per account
Per ticket + per AI resolution
Per seat
Per seat
Monthly cost (5 agents, 2K conversations, full AI + social moderation)
$39
~$810
$699+ (no AI agent)
$245+ (no AI agent, social moderation, or branding removal)
Pricing
AI agent
All channels
Email + chat only
No (copilot only)
Beta, no actions
AI drafts
No
AI social moderation
No
$99/mo add-on
No
AI order actions
No
No
Self-service order editing
No
$100+/mo add-on
No
Help center
Free
Free
$100+/mo add-on
Free
What’s the best for you?
Why the incumbents might be better for you (for now)
Your store is spitting out cash and you want to spend more on software
SMS support is essential
You think VC backed apps won’t need to raise prices and further rounds to pay their investors
Reasons to select
Commslayer
You like cheap but weirdly good apps
You don’t want to be ripped off for simple software
You want robust team management features
You are open to betting on the same team who brought Lifetimely to life
FAQ
Frequently Asked Questions
How is this free? What's the catch?
The helpdesk market is overpriced. We'd rather give you a great helpdesk for free and charge fairly for AI tools that save your team time.
How is this free? What's the catch?
The helpdesk market is overpriced. We'd rather give you a great helpdesk for free and charge fairly for AI tools that save your team time.
What's your long-term roadmap?
The goal is to turn support data into marketing and automation tools. The helpdesk is step one.
What's your long-term roadmap?
The goal is to turn support data into marketing and automation tools. The helpdesk is step one.
How much of my ticket history can you import?
We pull the last 3 months from Gmail by default. For Gorgias, Zendesk, Help Scout, or Re:amaze, you can run the full migration yourself with one click. No need to contact us.
How much of my ticket history can you import?
We pull the last 3 months from Gmail by default. For Gorgias, Zendesk, Help Scout, or Re:amaze, you can run the full migration yourself with one click. No need to contact us.
Can I connect multiple stores?
Yes. You can manage all your Shopify stores from one place without juggling tabs.
Can I connect multiple stores?
Yes. You can manage all your Shopify stores from one place without juggling tabs.
Can I use the app if I'm not on Shopify?
Not right now. We're focused on making this great for Shopify first.
Can I use the app if I'm not on Shopify?
Not right now. We're focused on making this great for Shopify first.
What counts as a billable AI message?
AI agent responses and AI drafts. Each has its own separate pool. Auto-labels have their own limit too, but they just pause when you hit it. No overage charge.
What counts as a billable AI message?
AI agent responses and AI drafts. Each has its own separate pool. Auto-labels have their own limit too, but they just pause when you hit it. No overage charge.
Can I set a spending cap?
Yes. Set a monthly cap in billing settings. Once you hit it, AI stops until next month. No surprise bills.
Can I set a spending cap?
Yes. Set a monthly cap in billing settings. Once you hit it, AI stops until next month. No surprise bills.
What happens when I use all my included messages?
AI agent messages and drafts keep going at your pay-as-you-go rate: $0.10/message on Basic, $0.05 on Plus. Auto-labels stop until next month.
What happens when I use all my included messages?
AI agent messages and drafts keep going at your pay-as-you-go rate: $0.10/message on Basic, $0.05 on Plus. Auto-labels stop until next month.
Can I switch between Plus tiers?
Yes. Upgrade or downgrade anytime. Changes take effect on your next billing cycle.
Can I switch between Plus tiers?
Yes. Upgrade or downgrade anytime. Changes take effect on your next billing cycle.
Try it free. If it works, cancel your expensive helpdesk.
Want updates when we ship good stuff?
Drop your email to get product updates (not spam).
Try it free. If it works, cancel your expensive helpdesk.
Want updates when we ship good stuff?
Drop your email to get product updates (not spam).
Try it free. If it works, cancel your expensive helpdesk.
Want updates when we ship good stuff?
Drop your email to get product updates (not spam).
Try it free. If it works, cancel your expensive helpdesk.
Want updates when we ship good stuff?
Drop your email to get product updates (not spam).