Product changelog

Edit & create draft orders from the sidebar

Mar 9, 2026

A year ago someone told us this was the only thing stopping them from migrating over:

it’s live today! I’m not even trying to say we were quick or anything with this one.

You can now edit and duplicate orders directly from the conversation sidebar.

Edit orders:

  • Add or remove products

  • Change quantities

  • Add custom line items (name your own price)

  • Add or update shipping lines

  • Apply discounts to specific line items

  • Update shipping address

  • Edit notes and tags

Duplicate as draft order:

  • Copies all line items and customer info

  • Choose to copy shipping/billing address

  • Apply a discount (fixed or percentage)

  • Set shipping to free, same as original, custom, or let the customer choose

  • Reserve inventory for 24 hours

Sidebar also now shows refund history more clearly:

-Karri/cofounder