Product changelog

Spam management

Mar 3, 2026

Spam management is now live in your cheap helpdesk that rhymes with player:

  • Mark contacts as spam or not spam

  • Incoming spam is auto-detected and routed to a separate spam folder

  • Spam conversations skip the AI agent and autolabels (no point wasting tokens on junk)

  • Gmail inboxes sync your existing Gmail spam folder automatically

If your support team still wants to hear from that sales lady at Gorg*as, they can unblock he from the spam folder or under Settings > Blocklist.