Helpdesk savings calculator
Pick the helpdesk you use now and enter your monthly volume. Both bills use each vendor’s published prices.
Your helpdesk now
Billing
Commslayer AI
Gorgias
Current bill
Pro billed monthly + 1,200 AI interactions at the $1.00 bundle rate ($1.50 past the bundle)
Commslayer
On Commslayer
Plus 3K covers 2,000 conversations and 2,400 AI agent messages
You save
$1,361 a month
2,000 conversations, 4 seats, 60% resolved by AI, month to month. Prices checked October 30, 2026.
What other helpdesks would cost
Each tool’s bill at the inputs above, lowest first. Every price but Commslayer’s is a starting price.
2,000 conversations, 4 seats, 60% resolved by AI, month to month.
- Commslayer Month to month $199 $2,388/yr Billed annually $199 $2,388/yr Plus 3K covers 2,000 conversations and 2,400 AI agent messages Pricing for Commslayer
- Chatbase Month to month from $434 $5,208/yr Billed annually from $404 $4,848/yr Basic, 3 seats + 1 extra seat at $25, 4,000 credits + 4,000 extra at $40 per 1,000 + $99 to remove the Chatbase badge; from $274 on its cheapest model with no order lookups Pricing for Chatbase
- Richpanel Annual contract only Month to month Annual only Billed annually from $516 $6,192/yr 4 PRO seats at $69 + 1,200 AI conversations at about $0.20 Pricing for Richpanel
- Freshdesk Annual prices only Month to month Annual only Billed annually from $664 $7,968/yr 4 Growth seats at $19 + 12 blocks of 100 sessions at $49 (after the one-time 500; handovers add sessions) Pricing for Freshdesk
- Help Scout Shown with annual toggle on Month to month Annual only Billed annually from $1,000 $12,000/yr 4 Standard seats at $25 + 1,200 resolutions at $0.75 Pricing for Help Scout
- Re:amaze Month to month from $1,119 $13,428/yr Billed annually from $1,107 $13,284/yr 4 Basic seats at $29 + 1,180 resolutions at $0.85 after 20 included Pricing for Re:amaze
- Intercom (Fin) Month to month from $1,304 $15,648/yr Billed annually from $1,264 $15,168/yr 4 Essential seats at $29 + 1,200 outcomes at $0.99 (Fin has a monthly minimum) Pricing for Intercom (Fin)
- Gorgias Month to month from $1,560 $18,720/yr Billed annually from $1,380 $16,560/yr Pro billed monthly + 1,200 AI interactions at the $1.00 bundle rate ($1.50 past the bundle) Pricing for Gorgias
- Siena + your helpdesk Month to month from $1,830 $21,960/yr Billed annually from $1,830 $21,960/yr $750 platform fee + 1,200 tickets at $0.90, on top of your helpdesk Pricing for Siena
- Zendesk Month to month from $2,046 $24,552/yr Billed annually from $1,990 $23,880/yr 4 Suite Team seats at $69 + 1,180 resolutions at $1.50 after 20 included (committed rate; pay as you go is $2.00) Pricing for Zendesk
- Yuma + your helpdesk Month to month Quote only Billed annually Quote only Yuma prices per resolved ticket and doesn’t publish the rate Pricing for Yuma
How we calculate the bills
The full comparison of every tool, with sources, is in our Gorgias alternatives guide.
- Commslayer plans are counted at 2 AI agent messages per AI-resolved conversation. Chatbase is counted at 2 replies and 1 order lookup per AI conversation at 2 credits each, the mainstream models’ rate, on Basic or Business with extra seats at $25. AI replies in conversations handed to a teammate are not counted, so both are a floor.
- Chatbase charges credits for every AI request, including each order lookup. Commslayer counts only replies and write actions such as refunds, cancellations and address changes, not lookups.
- Gorgias interactions are priced at the bundle rate, which is a floor: each one past the bundle costs $1.50.
- Re:amaze Starter ($59 flat, up to 500 conversations) is left out because its AI allowance is not published, and so is the Help Scout free plan.
- Chatbase includes its $99 a month add-on that removes the Chatbase badge from the chat widget. Tax, other add-ons, implementation and quote-only plans are not included. Every tool but Commslayer is a starting price.
- Prices checked October 30, 2026.
We migrate you for free
1500+ brands have already moved over with our importers for Gorgias, Zendesk, Re:amaze, Richpanel, Front, Help Scout, Freshdesk, and Kustomer.
- Migration runs in the background
- Test everything before switching
- Complete in under 24 hours
- We train your team on any differences
Frequently asked questions
How the figures are worked out, how Commslayer bills, and what switching involves.
Book a demo
How accurate is the estimate?
Both bills use the prices each vendor published on the date shown. Your inputs set the rest: conversations a month, seats, and the share of conversations the AI resolves. On the default setting every price is month to month. Switch Billing to the lowest published price to see annual rates where a vendor offers them. For every tool except Commslayer the figure is a starting price. Taxes, add-ons and overage can make the real bill higher. Gorgias AI is counted at the rate inside its plan bundle. Interactions past the bundle cost $1.50 each.
How does Commslayer bill?
Every plan includes a monthly number of conversations and a monthly number of AI agent messages. A conversation is an email, chat or DM thread with at least one reply, counted once however many messages it takes. Each reply the AI agent sends counts as one AI agent message, and so does each action it takes. Lookups do not count. The calculator picks the cheapest plan that covers both numbers. Seats are unlimited on every plan. If you run your own AI, the bring-your-own-AI plans have the same conversation steps at about 25% less and include no AI agent messages.
What happens past my plan’s allowance?
Your plan is not upgraded automatically. Extra conversations are $0.15 each and extra AI agent messages are $0.075 each. You can set a monthly spending cap, including $0. When the cap is reached the AI agent pauses and conversations stay in your inbox for your team. The Free plan has no pay as you go, so its AI stops at the allowance.
What do other helpdesks charge for AI?
Most charge per AI resolution on top of the plan. Gorgias bills $1 per AI interaction month to month or $0.90 on annual billing. Zendesk includes 5 resolutions per seat and bills $1.50 for each one after that. Intercom bills $0.99 per Fin outcome with a monthly minimum. Richpanel bills about $0.20 per AI conversation with a $200 monthly minimum. Commslayer plans with AI include the AI agent messages shown above.
Does the Billing toggle change Commslayer’s price?
No. Commslayer plans are month to month with no annual contract and no exit fee. The toggle only changes the other tool’s figure. Richpanel, Freshdesk and Help Scout publish annual prices only, so their figure is the same in both settings.
What does switching cost?
Nothing. Migration is free. Our importers move ticket history and contacts from Gorgias, Zendesk, Re:amaze, Richpanel, Front, Help Scout, Freshdesk and Kustomer. The import runs in the background and takes between an hour and a day. Automations are rebuilt by hand. Paid plans start with a 14-day free trial. There is no importer for Intercom, Chatbase or Siena.
What if we have more than 45,000 conversations a month?
Published plans end at 45,000 conversations a month. Above that we set up a custom plan. From 30,000 a month we can also run a proof of concept on your support workflows before you move. Email ceo@commslayer.com to start.
Can I share the result?
Yes. Download the image or copy a link that keeps your inputs. The page also prints cleanly.
Ready to try?
Import your tickets tonight, let the AI agent draft, and cancel Gorgias when it earns it.
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- 14 day trial on paid plans
- Cancel anytime
