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Once your order has shipped, you will receive a tracking email with a link to follow your package in real time. Orders typically arrive within 3–7 business days. If your estimated delivery date has passed, please contact our support team.

Standard shipping takes 3–7 business days. Express shipping (1–2 business days) is available at checkout for an additional fee. Processing time is 1 business day before your order ships.

Yes, we ship to over 50 countries. International orders typically arrive within 7–14 business days. Import duties and taxes may apply depending on your country and are the responsibility of the recipient.

If tracking says delivered but you cannot find the package, wait 24 hours because carriers sometimes mark deliveries early. If it is still missing, contact support and we will open a carrier investigation.

If your order has not yet shipped, we may be able to update the delivery address. Contact our support team immediately with your order number and the corrected address. Once an order ships we cannot redirect it.

Once we receive your returned item, refunds are processed within 3–5 business days. The amount will appear on your original payment method within 5–10 business days depending on your bank.

For safety reasons we cannot accept opened cartons, loose stick packs, or anything marked final sale at the time of purchase. Gift cards are also non-refundable. If your carton arrived damaged, contact support. We will replace it for free.

Yes, exchanging an unopened carton for a different pack size is free of charge within 30 days of delivery. Start an exchange from your order history and select the replacement. Stock availability applies.

Orders can be cancelled or modified within 1 hour of placement. After that, your order enters our fulfilment process and changes may not be possible. Contact support immediately if you need to make a change.

We accept all major credit and debit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and Google Pay. Buy-now-pay-later options including Afterpay and Klarna are also available at checkout.

Payments can be declined for several reasons: insufficient funds, incorrect card details, or your bank flagging an unusual transaction. Try a different payment method or contact your bank. Your cart is saved so you can complete the order later.

Enter your discount code in the "Discount" field at checkout and click Apply. Only one discount code can be applied per order. Codes are case-sensitive and cannot be applied after an order is placed.

Yes. All transactions are encrypted using TLS/SSL and processed through PCI-DSS compliant payment providers. We never store your full card number on our servers.

Mix one stick into about 250 ml of cold water. Take one stick a day, usually with breakfast. Leave an hour between Daily Iron and coffee or tea, and do not take more than one stick a day.

Every stick is iron plus vitamin C in a raspberry citrus base. The full ingredient list and serving panel are printed on the side of the carton and on the product page under "Details." Raspberry citrus is our only flavor right now.

Keep the carton in a cool, dry place away from direct sunlight. A cupboard works well.

If grains remain, add more cold water and stir again. Warm water or too little water usually causes this.

Your subscription renews automatically on the same date each billing cycle. You can view your next renewal date in Account Settings → Subscription. A reminder email is sent 3 days before each renewal.

You can cancel your subscription at any time from Account Settings → Subscription → Cancel plan. Cancellations take effect at the end of the current billing period. You will not be charged again after cancelling.

Log in and go to Account Settings to update your name, email address, password, or billing details. If you need to change the email address associated with your account, contact support for verification.

You can reach our support team via live chat (available 24/7), email, or by submitting a request through this help center. We aim to respond to all emails within 4 business hours.

Our live chat is available 24 hours a day, 7 days a week. Email support is monitored Monday to Friday 9am–6pm (GMT). Response times may be longer on public holidays.