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AI drafts just got smarter

We upgraded the model and adjusted the tone yesterday. They should be more useful now.

Quick reminder: AI drafts are for speed, AI agent is for quality. They use completely different tech under the hood. Drafts give you a starting point in seconds. The agent handles full conversations and makes decisions.

If you’re evaluating how good our AI is, talk to the agent on playground.

  • Karri / cofounder

ps. We’re investigating the occasional slowness in Philippines some users are reporting

Ready to try?

Import your tickets tonight, let the AI agent draft, and cancel your old helpdesk when it earns it.

  • Free plan
  • 14 day trial on paid plans
  • Cancel anytime
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