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Your helpdesk, on your phone

Reply to customers and approve AI drafts from the Commslayer app for iPhone and Android.

4.9 on the Shopify App Store
Illustration of the Inbox tab in the Commslayer mobile app: email, Instagram, live chat, WhatsApp and Messenger conversations in one list

What the app does

It runs on the same account as Commslayer on the web.

  • Inbox and replies

    Every channel lands in one list. Reply with macros, canned responses and photos.

    Illustration of a WhatsApp conversation in the Commslayer mobile app, with a reply and a product photo ready to send
  • Approve AI drafts

    When your AI agent asks before it replies, approve the draft or edit it first.

    Illustration of an AI agent draft waiting for approval in the Commslayer mobile app, with Edit and Approve and send buttons
  • Shopify orders

    See the order next to the conversation, then edit, refund or duplicate it.

    Illustration of a Shopify order in the Commslayer mobile app, with Edit order, Duplicate order and Refund in its menu
  • Push alerts

    Get a push notification for new messages, mentions and assignments.

    Illustration of a phone lock screen with Commslayer notifications for a new message, a mention and an assignment

Questions about the app

Book a demo
Does the app cost extra?

No. It’s included in every Commslayer plan.

Who can use it?

Any teammate with a Commslayer login. There’s no sign-up in the app.

How do I log in?

With your email and password, or with Google. If you’ve only used Commslayer inside Shopify, tap “Forgot password” to set a password first.

Can every teammate edit or refund orders?

Admins can turn order actions off for each teammate. Order actions also need a connected Shopify store.

Which phones does it run on?

iPhone and Android. Download it from the App Store or Google Play.

Get the Commslayer app

It’s included in every plan, on iPhone and Android.

How many support tickets do you get a month?

A rough guess is fine. Count emails, chats and DMs.

or pick a range