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Spam management

Spam management is now live in your cheap helpdesk that rhymes with player:

  • Mark contacts as spam or not spam
  • Incoming spam is auto-detected and routed to a separate spam folder
  • Spam conversations skip the AI agent and autolabels (no point wasting tokens on junk)
  • Gmail inboxes sync your existing Gmail spam folder automatically

The new Spam folder in the sidebar, holding two auto-detected junk conversations

If your support team still wants to hear from that sales lady at Gorg*as, they can unblock he from the spam folder or under Settings > Blocklist.

MESSAGE FROM THE (CO)FOUNDER:

Karri in a Judge.me hoodie, raising a mug to the camera


It’s Friday. You know what would be awesome? Getting this free app trying to replace Gorg*ias across 100 reviews on Shopify appstore:

The Commslayer result in App Store search, with its rating at the time of the post


Yes you, you could do it by leaving a review in the appstore. Takes you 20 secs:

https://apps.shopify.com/commslayer#modal-show=WriteReviewModal


If you have any issues we have still been dropping ball on, ping us on karri@commslayer.com. We have a lot going on so from time to time we drop some urgent issues.

Speaking of having a lot going on: order duplication from the sidebar is shipping next week. Order editing from the sidebar right after. A crazy new chat widget feature is in the works. And another one replacing yet another $99 app….

But first, help us get past 100 reviews? You know what to do!

Karri / cofounder

Ready to try?

Import your tickets tonight, let the AI agent draft, and cancel your old helpdesk when it earns it.

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App Store 4.9
Shopify brands 3000+
migrated 1500+